Flener v. Pacific Indemnity Insurance (In re Miller)

Docket: Bankruptcy No. 96-41602(1)7; Adversary Nos. 97-4028, 98-4027

Court: United States Bankruptcy Court, W.D. Kentucky; November 17, 2000; Us Bankruptcy; United States Bankruptcy Court

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The case involves two lawsuits related to the claim of Dan and Faith Miller for a total fire loss on their home insured by Pacific Indemnity Insurance Company, part of the Chubb Group. The Millers’ claim for policy proceeds is contested by Pacific, which asserts the policy was rescinded due to material omissions in the insurance application, which, if disclosed, would have led to a denial of coverage. Pacific also seeks a declaration of nondischargeability regarding amounts advanced under the rescinded policy, alleging fraud by the Millers.

Mark Flener, the Trustee for the Millers' bankruptcy estate, filed against Pacific for recovery of denied policy proceeds. Pacific argues that the Trustee lacks standing because the rescinded policy left no property for the Trustee to claim. The procedural history is complex, but key aspects include Pacific's initial action to recover sums advanced under the rescinded policy and the subsequent lawsuit by the Trustee against both Pacific and E.M. Ford Company, the agent that processed the Millers' application.

The findings of fact establish that the Millers purchased their home in November 1994 and sought insurance through E.M. Ford. Although the insurance application contained inaccuracies regarding the Millers’ claims history, neither Miller signed the application nor received a copy to ratify its contents. Disputes exist concerning whether Mr. Miller misled the insurance agent, the materiality of the inaccuracies to the issuance of the policy, the agency relationship between E.M. Ford and the Millers or Pacific, and whether Mr. Miller ratified the application information. Additionally, there are allegations regarding Mr. Miller's potential involvement in causing the fire that destroyed the home on November 9, 1995.

Pacific presented evidence indicating that the Millers had previously failed to disclose their claims history to another agency and had experienced prior losses, raising suspicions about the authenticity of their claims. Despite Mr. Miller's history of incidents, including an accidental fire and multiple thefts, all were reported to the police, investigated, and resulted in paid claims without any charges against the Millers. Additionally, Mr. Miller's involvement in a scheme defrauding investors, while he received commissions despite knowing victims were not compensated, further questioned his credibility. Although he was not criminally charged, the principal wrongdoer faced prosecution and conviction.

The court noted that these circumstances suggest Mr. Miller may have lied about his claims history and potentially set fire to his home for financial gain. The case hinges on two key issues: whether Mr. Miller committed arson and the agency relationship concerning the insurance application. If evidence shows Mr. Miller caused the fire, Pacific should not be liable for the loss. Conversely, if he did not, the court will assess whether E.M. Ford acted as the Millers' agent or Pacific's agent during the application process. If Ford was the Millers' agent and inaccuracies were present, they are accountable. If Ford was Pacific's agent and Mr. Miller acted without deceit, then Pacific may be liable for the negligence in the application. The fire, which destroyed the Millers' home on November 9, 1995, was set deliberately, with no serious dispute regarding the events of that morning apart from the fire's origin.

At approximately 2:30 a.m., Mr. Miller's dog alerted him to a fire by barking at the kitchen door, leading to the discovery of smoke through the glass door. He promptly evacuated his family, instructing his wife to wake their daughter while he retrieved their son from the basement. Although Mr. Miller initially attempted to call 911, the call did not connect; he later successfully called from outside. The Masonville Fire Department responded swiftly, but the first truck lacked firefighting equipment, delaying effective response until a pumper truck arrived about 15 minutes later, resulting in complete destruction of the home, while other nearby fires were quickly contained.

Evidence was introduced by Pacific regarding the Miller family's potential involvement in the fire, citing motive and opportunity, and asserting that the other fires were intentionally set to suggest the Millers' fire was vandalism rather than arson. Charcoal was identified as the primary accelerant across all four fires, with the central issue being the fire's origin at the Millers' residence. Pacific's experts claimed the fire started in the garage, specifically in the trunk of a Mercedes, contradicting other findings from the State Fire Marshall's office that indicated potential ignition points at the garage door or vehicles inside the garage.

Dr. Hoffman supported the garage origin theory based on Mr. Miller’s observations of flames and the rapid destruction of the home. Conversely, the Trustee contended that Mr. Miller did not start the fire, proposing instead that it began outside the garage from an incendiary device placed on a van tire and charcoal against the garage door. The Trustee's expert, Jack Flowers, concluded that the fire started in two locations, supported by burn patterns observed on the driveway, the absence of burn marks on the garage floor, and wind direction that facilitated fire spread.

Mr. Flowers’ testimony is deemed credible and convincing by the Court, especially in contrast to Dr. Hoffman’s extensive background in fire design. Mr. Flowers, with years of experience investigating arson fires in Kentucky, provided a plausible explanation for the complete destruction of the house, effectively countering Pacific’s claim that the fire originated in the Mercedes in the garage and that it could not have reached the necessary intensity for total destruction. The Court noted that if the fire started outside the garage, the Millers had no more opportunity than anyone else to ignite it.

Pacific attempted to bolster its case with testimonies from neighbors and investigators, citing Mr. Miller's unusual behavior prior to the fire. However, evidence presented showed that Mr. Miller cooperated fully with authorities, consenting to a search of his home and participating in a lengthy interview with police shortly after the incident. The Court observed that the events surrounding the fires were highly unusual, highlighting several peculiar occurrences reported by witnesses, including sightings of a suspicious vehicle and a potential intruder in the neighborhood. 

The testimonies raised questions about the timeline and logistics of the fires, with the Court concluding that there was no evidence to suggest Mr. Miller could have orchestrated such a complex series of arson incidents on his own. Pacific failed to prove that anyone else acted under Mr. Miller’s direction, making it unlikely that he was responsible for the fires.

Unanswered questions and unexplained events surrounding the incident that evening raise suspicion, particularly regarding the Millers. Notably, their wedding pictures and valuables remained undamaged in a shed on the property. Mrs. Miller's credible testimony confirmed these items had been stored there since their move-in. Importantly, neither Mr. nor Mrs. Miller faced criminal charges related to the events of that night. The Court found Pacific's assertion that the Millers' financial difficulties motivated Mr. Miller to destroy his home unconvincing. Although the Millers had limited liquidity, Mr. Miller had successfully supported the family during financial downturns, and Mrs. Miller's teaching income was sufficient for their needs. Furthermore, Mr. Miller had little incentive to destroy his home and vehicles, especially since the Mercedes was unencumbered. The homeowners’ policy operated on a repair or replace basis, meaning Mr. Miller would not benefit financially from a total loss given the $300,000 equity in the home. The Court deemed it implausible that Mr. Miller would resort to such measures for cash flow, as he believed the issues hindering the sale of his home were being resolved.

Regarding agency, Pacific sought to rescind the homeowners’ policy due to alleged inaccuracies in the application. The Court needed to determine whether Lovern acted as Pacific's or the Millers' agent. Pacific provided an Agency Agreement with E.M. Ford, confirming that E.M. Ford was an agent authorized to solicit applications for insurance and submit them for approval. Pacific acknowledged this relationship in its post-trial brief. However, Pacific differentiated between agency for binding coverage and for policy issuance, which requires a completed application. Evidence showed that Lovern informed Chubb of binding coverage for the Millers’ home on November 28, 1994, although the application was not sent until November 29, 1994. Lovern communicated to Mr. Miller that coverage was bound prior to the application submission.

The Trustee contends that Pacific/Chubb did not depend on the application information or omissions since coverage was bound before Chubb’s underwriters could evaluate it. Pacific provided evidence that the information in the application was material to the risk assessment for issuing the policy, which the Court accepted. The key issue arose from the interactions between Mr. Miller and Ms. Lovern, primarily conducted by telephone, regarding the application preparation using details from the Millers' automobile policy.

The dispute centers on whether Lovern asked Miller all relevant questions from the homeowners' policy and accurately recorded the answers. Lovern testified that she inquired about the automobile policy and noted that Miller reported his wife had been in a no-fault accident. She documented their conversation on a facsimile transmittal sheet of Miller's declarations page and mentioned that submitting both applications together could yield a better rate.

The homeowners' application solicited claims information for five years, while the auto application requested history for three years. The homeowners' application incorrectly indicated no claims or cancellations had occurred, despite the Millers having made significant claims for property damage and theft within the relevant timeframe. Lovern, who did not appear at trial but provided deposition testimony, could not specifically recall asking Miller about past claims, although she believed she followed standard procedures to ask the application questions.

Miller stated he did not inform Lovern about the vandalism claim as it predated the three-year inquiry. He claimed he mentioned the Nashville theft, but Lovern dismissed it, stating "car claims don’t count," and did not probe further. It was also noted that the application falsely indicated no non-renewals had occurred, despite the Millers’ homeowners’ insurance being non-renewed due to the property being vacant. Both parties confirmed that Miller did not review or sign the homeowners’ application, and there was no requirement from Pacific for him to do so at any stage of the process. Lovern confirmed she showed Miller the homeowners’ application but told him he did not need to sign it, while Miller only signed the automobile insurance application.

Lovern did not testify that Miller read the homeowners' application, and Miller confirmed he did not read it. Following the fire, the Millers submitted a claim to Pacific for $680,634.05, plus an additional claim for loss of use. Pacific paid a total of $72,862.16 for debris removal, personal property replacement, and living expenses but denied the remaining claim of $607,771.89, alleging owner-arson as the cause, which excluded coverage under the homeowners' policy. Vigilante Insurance Company paid $89,272.21 under the automobile insurance policy for damages related to four cars destroyed in the fire, while Pacific filed a Proof of Claim in the Millers' bankruptcy, but Vigilante did not.

To justify rescission of the homeowners' policy on the grounds of owner-arson, Pacific needed to demonstrate by a preponderance of evidence that the Millers, or someone on their behalf, intentionally caused the fire. Kentucky law requires evidence of motive, opportunity, and the use of an incendiary device, and while circumstantial evidence can be used to establish these elements, it must provide a reasonable conviction of liability rather than mere speculation.

The Court concluded that Pacific did not meet its burden of proof. Although the fire was caused by an incendiary device and the Millers had the opportunity to start it, the evidence indicated that this opportunity was no greater than that of any other individual in the area that night. Moreover, the circumstantial evidence presented by Pacific was sufficiently rebutted by evidence from the Millers, suggesting that it was more likely that the fire was not a result of owner-arson. The Court noted that four fires occurred in the vicinity on the same night and found the Millers' evidence more credible concerning the fire's origin and rapid progression, undermining Pacific's claims of owner-arson.

Pacific's circumstantial evidence suggesting that Miller had the opportunity to start a fire was convincingly countered by credible evidence indicating that Miller had no more opportunity than others nearby. The Court observed the presence of unidentified individuals around the time of the fire, alongside suspicious circumstances that overshadowed any questionable behavior by the Millers. Neighbors reported seeing strangers in the neighborhood before and after the fire, including one instance of an intruder entering a neighbor's home. These leads were not thoroughly investigated by authorities, and no conclusions were drawn regarding these incidents.

The Court determined that the evidence did not establish a motive for the Millers to commit arson, as it would be illogical for them to endanger their family's lives by setting fire to their home while they slept. Pacific failed to prove that the Millers’ financial burdens were so substantial that they would resort to arson, especially given Mrs. Miller's income, home equity, an unencumbered vehicle, and a lawsuit settlement that reduced financial strain. Additionally, the homeowners' policy was for repair or replacement, meaning it would not provide a financial windfall, contrary to Pacific's claims. Although the Millers received living expenses post-fire, these were necessary due to the fire itself, not indicative of a profit motive.

Regarding the rescission of the homeowners' policy based on alleged inaccuracies in Miller's application, Pacific needed to demonstrate that E.M. Ford acted as the Millers' agent or that Mr. Miller made significant misstatements during the application process. The Court ruled that E.M. Ford was indeed the agent for Pacific/Chubb during the application and policy issuance. The Agency Agreement allowed agents to receive applications and bind coverage, which Lovern executed by notifying Pacific that coverage for Miller's home was bound before he signed the application. Pacific did not contest Lovern's authority to bind insurance, solidifying the legitimacy of the coverage.

Kentucky courts emphasize the authority of an agent in determining agency capacity. In Cincinnati Insurance Co. v. Clary, the court held that an insurance company was liable under a fire insurance policy binder because the insurance broker acted as a general agent with the authority to accept applications and issue binders without prior approval from the company. In the current case, Lovern similarly did not require prior approval from Pacific to bind coverage for the Millers. Pacific argued that E.M. Ford could only receive applications, but the Agency Agreement clarified that the authority to bind was not restricted to prior approval of applications. The agreement stated that the binding authority was governed by the attached addenda or delegated authority. The court concluded that Lovern was Pacific’s agent, not the Millers', during the application process, as there was no requirement for prior review or ratification of the application by the insured.

KRS 304.9-020 defines an "agent" as a party authorized by an insurer to solicit applications and effectuate insurance contracts. The Agency Agreement authorized Lovern to bind insurance, aligning with KRS 304.9-9-035, which holds insurers liable for their agents' actions within their authority. Filling out Miller’s application was within Lovern’s scope of authority, which Pacific did not contest. Pacific's reliance on J. Inmon Insurance Agency, Inc. v. Kentucky Farm Bureau Mutual Ins. Co. was misplaced, as that case indicated that brokers are typically agents of the insured unless special authority exists. In this case, Lovern's authority to solicit and bind coverage established him as an agent of Pacific, not the Millers.

Kentucky judicial opinions dictate that the responsibility for errors in insurance applications lies with the company whose agent took the application. Pacific's attempt to deny liability based on the independent contractor status of Ford does not alter this principle, as limitations on an agent's authority do not protect against innocent third parties unaware of such limitations. The application in question was not completed or signed by the applicant, Miller, which shifts the responsibility away from him regarding its accuracy. Kentucky law has evolved from placing full responsibility on the applicant to a more balanced approach, where the applicant is only accountable if they or their agent filled out the application.

Pacific's reliance on a precedent involving misrepresentations in an application is misplaced, as that case involved an insured who signed the application and provided false information, unlike Miller, who neither signed nor reviewed the application. The court found that inaccuracies in the application stemmed from how Lovern gathered and submitted information, with her vague recollection of the questioning process being insufficient to attribute fault to Miller. Additionally, Lovern's simultaneous inquiry into Miller's automobile insurance claims history, which required a shorter reporting period, further complicated the matter. The court concluded that there was no evidence of bad faith on Miller's part, as he disclosed the Meridian claim to Lovern, who disregarded it. Therefore, without a requirement for Miller to review and sign the application, he cannot be held responsible for its inaccuracies.

Pacific's failure to implement a procedure for the potential insured to review and authenticate the application negatively impacted the outcome of the case. Testimony indicated that Lovern, acting as Pacific's agent, either did not inquire about a full claims history or incorrectly answered it herself. The Court found Lovern's credibility less reliable than Miller’s, who provided consistent and credible testimony during cross-examination, asserting he did not review the application before it was submitted. While Pacific attempted to leverage a closing argument from the Millers' counsel as an admission of review, the Court found the statement ambiguous and not a clear admission. Consequently, the Court rejected Pacific's argument that Miller ratified Lovern's actions. It ruled in favor of the Trustee regarding coverage under the homeowners' policy, dismissing Pacific’s defenses related to owner-arson and material misrepresentations. Pacific's claim for nondischargeability was also dismissed. The Court will schedule a pretrial conference regarding claims against Pacific for bad faith in failing to settle. Judgment was ordered for the Trustee for $607,771.89 plus interest, against Pacific Indemnity Insurance Company.