Oestreicher v. Alienware Corp.

Docket: Nos. 07-16531, 08-16290

Court: Court of Appeals for the Ninth Circuit; April 2, 2009; Federal Appellate Court

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Harry Oestreicher sued Alienware Corporation after a notebook computer he purchased overheated and failed three months after the warranty expired. He claimed that Alienware’s design defect in the heat removal system caused the overheating, asserting multiple claims under California state law. The district court denied Alienware's motion to compel arbitration, citing that the choice of Florida law was unenforceable and the class action waiver was unconscionable. However, the court also granted Alienware's motion to dismiss Oestreicher's claims. 

The Ninth Circuit affirmed both decisions, emphasizing that it reviews arbitration clause validity de novo and factual findings for clear error. Since the case was filed in California, the court applied California’s choice-of-law rules, concluding that Florida law could not govern the unconscionability determination. It found that California has a fundamental policy against unconscionable class arbitration waivers, which outweighed Florida's interests. The court identified that Oestreicher's claims involved California residents and consumer protection laws. 

Under California law, a class action waiver is unconscionable if it is a consumer contract of adhesion, involves small damages, and demonstrates a scheme by the stronger party to defraud consumers. The court found that Oestreicher had no choice but to accept Alienware's contract, meeting the first criterion, and alleged a scheme to deprive consumers of value by providing defective products, satisfying the third criterion.

The unconscionability of the class action waiver in the sales agreement hinges on whether Oestreicher’s damages claim of over $4,000 is considered a “small amount.” Although $4,000 is not insignificant, it is deemed small in this context, leading to the conclusion that the class action waiver is unconscionable. California courts scrutinize such waivers due to concerns that they may act as exculpatory clauses, making it impractical for consumers with small claims to pursue legal action. Oestreicher's allegations against Alienware involve defectively designed notebook computers, necessitating costly discovery and expert testimony, which discourages individual litigation over $4,000. Claims regarding the applicability of California law over a Florida choice-of-law clause are rejected, as the Federal Arbitration Act (FAA) does not preempt the finding of unconscionability. Alienware's assertion that the choice-of-law issue should be determined by an arbitrator is dismissed, as Oestreicher's challenge is primarily to the arbitration provision itself. The Ninth Circuit reviews dismissals for failure to state a claim under a de novo standard, and Oestreicher's claims under the California Consumer Legal Remedies Act (CLRA) and for common law fraudulent concealment were properly dismissed. Oestreicher did not allege any affirmative misrepresentation by Alienware nor any safety threat posed by the alleged defect, thus failing to meet the necessary legal standards for these claims. The district court also correctly dismissed the related Unfair Competition Law (UCL) claims.

Oestreicher's appeal regarding the dismissal of his claims under the Unfair Competition Law (UCL) and False Advertising Law (FAL) is based solely on the assertion that the district court improperly intruded on the factfinder's role, referencing Williams v. Gerber Products Co. The court clarified that it did not evaluate whether the advertising was misleading, as in Gerber, but determined that Alienware's statements constituted mere puffery. As a result, Gerber does not indicate any error by the district court. Oestreicher also failed to find support from Southland Sod Farms v. Stover Seed Co., where a similar puffery finding was upheld. The district court's dismissal of Oestreicher's claims under the Consumer Legal Remedies Act (CLRA), UCL, FAL, and fraudulent concealment was upheld, leading to the dismissal of his unjust enrichment claim as well. The court affirmed the district court's denial of Alienware's motion to stay proceedings and compel arbitration, as well as the dismissal of Oestreicher's claims. The decision is not to be published and does not serve as precedent. The dispute over the burden of proof in the choice-of-law analysis does not change the conclusion reached, regardless of whether the burden lies with Oestreicher or Alienware. Oestreicher acknowledged that Alienware's class action waiver is enforceable under Florida law.