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White Oak Manor, Inc. v. Lexington Insurance

Citations: 407 S.C. 1; 753 S.E.2d 537; 2014 WL 130495; 2014 S.C. LEXIS 12Docket: Appellate Case No. 2011-201666; No. 27351

Court: Supreme Court of South Carolina; January 14, 2014; South Carolina; State Supreme Court

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The case involves the validity of a service-of-suit clause in an insurance policy, analyzed under South Carolina Code Section 15-9-270, which allows for service of process on insurers through the Department of Insurance. The circuit court upheld the service-of-suit clause and refused to relieve the insurer, Lexington Insurance Company, from a default judgment. The court of appeals reversed this decision, claiming that Section 15-9-270 was the exclusive method for serving insurance companies. The current ruling disagrees, asserting that insurance policy provisions allowing alternative service methods are valid and enforceable, thereby reversing the court of appeals' decision.

Factual context includes White Oak Manor, Inc., which operates a nursing home and faced a lawsuit from a resident after an injury related to a feeding tube. White Oak settled the case without Lexington's involvement and later sought a declaratory judgment regarding coverage for the malpractice claim. The insurance policy contained a service-of-suit clause permitting service on the Legal Department of Lexington via certified mail. White Oak complied and received confirmation of service. Lexington failed to respond timely, resulting in a default judgment.

Lexington later contested the service, arguing that only service through the Department of Insurance was valid, and even if the service was legitimate, it did not comply with the policy because the named recipient was not recognized as authorized. The circuit court rejected Lexington’s motion, ruling that the service agreement was valid and that Lexington had received the summons despite misplacing it. The court also found that Lexington did not demonstrate good cause to set aside the default. Subsequently, a judgment of $153,266 was awarded to White Oak against Lexington.

The court of appeals reversed the lower court's decision, affirming that the service of suit clause did not relieve White Oak from its obligation to comply with South Carolina Code section 15-9-270, which requires delivering two copies of the summons and complaint to the Director of the Department of Insurance for serving process on Lexington. The court emphasized that service on the Director is a right granted to the Department, enabling it to fulfill its regulatory duties. 

Two issues were presented: (I) whether the court of appeals erred in ruling that service on an insurance company can only occur through compliance with section 15-9-270, and (II) whether the circuit court erred by not setting aside the entry of default. In its analysis, the court acknowledged White Oak's argument against the sole reliance on section 15-9-270 for valid service on insurance companies. It reiterated the importance of legislative intent in statutory construction, asserting that clear statutory language must be interpreted in context, and that courts cannot impose alternative meanings that lead to absurd results or contradict legislative intentions.

Section 15-9-270 mandates that legal process against an insurance company must be served by delivering copies to the Director, who must then forward one copy to the company's home office. Additionally, every insurer is required to appoint the Director as its attorney for service of legal process, as stipulated in Section 38-5-70. The court concluded that section 15-9-270 clearly indicates that service must occur through the Director, who has a duty to ensure compliance with insurance laws and report violations.

White Oak contends that the court of appeals overlooked the established principle allowing parties to agree on alternative service methods or to waive service entirely. Additionally, White Oak argues that the idea that the Director has a right to receive pleadings lacks evidentiary and legislative support. The court agrees, noting that the summons serves to establish jurisdiction and notify the defendant, allowing for consented methods of service or waiving service. Service is valid if the defendant consents, which grants the court jurisdiction for judgment. A defendant can waive personal service by consent or appoint an agent. Objections to personal jurisdiction are waived unless raised, and a voluntary appearance equates to personal service. The court rejects the notion that the legislature intended to limit service methods or to allow an insurance company to invalidate its own service provisions. Instead, the court views service statutes as facilitating jurisdiction over foreign insurance companies, not protecting them from their own policies. The court disagrees with the court of appeals’ assertion that service on the Director cannot be waived, stating that while helpful, the statute does not make jurisdiction contingent on the Director receiving pleadings. Consequently, the court reverses the court of appeals’ decision, affirming that section 15-9-270 does not dictate the exclusive service method for insurance companies. Regarding Lexington’s argument to set aside the entry of default, the court maintains that it is within the circuit court’s discretion and will not be overturned without clear evidence of abuse of that discretion.

The Court evaluates service of process based on substantial compliance with the rules rather than exact adherence, ensuring personal jurisdiction and notice to the defendant. In the case at hand, Lexington contends that White Oak did not comply with a service-of-suit clause requiring service to be directed to "Counsel, or his or her representative," arguing that addressing it to "Attn: LEGAL DEPARTMENT" was insufficient and that the return receipt was signed by someone unauthorized per Rule 4(d)(8). The circuit court found that White Oak's actions constituted substantial compliance because service on the legal department fell under the representative provision, and Lexington had acknowledged receipt by its claims counsel, thus affirming the circuit court's discretion.

Lexington also claimed that the circuit court erred by not setting aside a default judgment under Rule 55(c), which requires a showing of "good cause." The court determined that Lexington failed to provide a reasonable explanation for its default, dismissing the lost pleadings excuse as insufficient. Although Lexington pointed out that the standards for relief from default and default judgments differ, the circuit court's ruling that losing the complaint did not constitute good cause was upheld.

Lastly, Lexington argued for setting aside the default due to White Oak's failure to serve a courtesy copy of the complaint on its attorney. The Court found no requirement under the South Carolina Rules of Civil Procedure for such courtesy service and saw no inequity in White Oak's adherence to its service-of-suit clause. Consequently, the Court reversed the court of appeals’ decision and affirmed the circuit court's order, with a dissent from Justice Pleicones.