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Laufer v. Acheson Hotels, LLC

Citation: Not availableDocket: 21-1410P

Court: Court of Appeals for the First Circuit; October 5, 2022; Federal Appellate Court

Original Court Document: View Document

Narrative Opinion Summary

In the case of Deborah Laufer v. Acheson Hotels, LLC, the United States Court of Appeals for the First Circuit addressed whether Laufer, a disabled individual, had standing to sue under Article III for violations of the Americans with Disabilities Act (ADA). Laufer, an ADA advocate and frequent litigant, alleged that Acheson Hotels failed to provide necessary accessibility information on its website, thereby violating 42 U.S.C. 12181 and 28 C.F.R. 36.302(e). Acheson moved to dismiss the case, asserting that Laufer lacked standing as she had no genuine intention to book a room. The district court ruled in favor of Acheson, but the appellate court reversed this decision, affirming Laufer's standing based on informational injury and recognizing her status as a tester. The court emphasized that denial of legally mandated information constitutes a concrete injury under established precedents, such as Havens Realty and Public Citizen. Additionally, Laufer's feelings of frustration and humiliation were deemed significant dignitary harms, aligning with ADA objectives to ensure equal access to public accommodations for individuals with disabilities. The case was remanded for further proceedings, with the appellate court maintaining jurisdiction over the ongoing issues concerning third-party booking sites.

Legal Issues Addressed

Americans with Disabilities Act (ADA) Compliance

Application: Laufer claimed that Acheson Hotels failed to provide necessary accessibility information on their website, violating ADA requirements.

Reasoning: Laufer, who uses a wheelchair and has limited use of her hands and vision, reported that Acheson Hotels' website and various third-party booking sites failed to provide necessary information about room accessibility.

Article III Standing Requirements

Application: The court examined whether Laufer, despite not intending to book a hotel room, suffered a concrete injury that would grant her standing to sue under Article III.

Reasoning: The court found that Laufer did have standing, reversing the district court's decision and concluding that her request for injunctive relief was valid and the case was not moot.

Dignitary and Stigmatic Harm as Concrete Injury

Application: The court recognized Laufer's feelings of frustration and humiliation due to inadequate information as concrete injuries under the ADA.

Reasoning: Laufer claims to have experienced 'frustration and humiliation' due to inadequate information on Acheson's reservation portals regarding accommodations for disabilities, leading to a sense of segregation and isolation.

Informational Injury and Tester Standing

Application: The court applied precedents recognizing that denial of legally entitled information can constitute a concrete injury, even for testers without intent to use the information for its direct purpose.

Reasoning: Despite Acheson's claims, the status of a tester does not negate standing, as established in prior cases where plaintiffs testing compliance with statutes were recognized as having concrete injuries.

Reservation Rule under ADA

Application: The court assessed whether the Reservation Rule requires hotels to provide specific accessibility information on reservation portals, which Laufer alleged was not met by Acheson Hotels.

Reasoning: Laufer alleges that Acheson's portals failed to meet this requirement, leading to the assumption that the Reservation Rule obligates Acheson to provide specific information, as claimed in her complaint.