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Western Dermatology Consultants, P.C. v. VitalWorks, Inc.

Citations: 146 Conn. App. 169; 78 A.3d 167; 2013 WL 5313973; 2013 Conn. App. LEXIS 477Docket: AC 32051; AC 32052; AC 34121

Court: Connecticut Appellate Court; October 1, 2013; Connecticut; State Appellate Court

Narrative Opinion Summary

The case involves a dispute between Western Dermatology Consultants, P.C. (the plaintiff) and VitalWorks, Inc. and Cerner Physician Associates, Inc. (the defendants) over a contract for practice management software and related services. The plaintiff alleged breaches of contract and warranty, negligent misrepresentation, and CUTPA violations after experiencing significant software functionality issues. The trial court ruled in favor of the plaintiff on several claims, awarding damages but denying punitive damages and certain costs. On appeal, the court reversed the judgment, finding errors in the application of CUTPA and enforceability of warranty limitations. The appellate court determined that CUTPA was inapplicable as the alleged unfair practices did not occur in Connecticut. The court also addressed issues of successor liability, contractual notice requirements, and the applicability of the UCC. As a result, the appellate court dismissed the plaintiff's appeal and directed judgments in favor of the defendants, emphasizing the necessity of written notice for contractual breach claims and recognizing the limitations of applying Connecticut law to out-of-state actions.

Legal Issues Addressed

Breach of Contract and Warranty

Application: The court found that VitalWorks breached contractual obligations, but the plaintiff failed to provide written notice of breach, precluding recovery under the contract.

Reasoning: The plaintiff's failure to provide written notice of the breach of contract and intention to claim damages precludes recovery under both the relevant statute (42a-2-607 (3)) and the contract terms.

Connecticut Unfair Trade Practices Act (CUTPA)

Application: The trial court incorrectly applied CUTPA to actions occurring outside Connecticut, and the appellate court ruled CUTPA did not apply.

Reasoning: The appellate court concluded that it was erroneous for the lower court to find reasonable reliance on the pre-contract representations, leading to a potential reversal of the decision.

Express and Implied Warranties

Application: VitalWorks' limitation of warranty provisions was deemed unenforceable, and an implied warranty of fitness for a particular purpose was recognized.

Reasoning: The court ruled that the limitation of liability in the waiver of express warranty between the plaintiff and VitalWorks was unreasonable and thus unenforceable under General Statutes 42a-2-316.

Negligent Misrepresentation

Application: VitalWorks was found liable for negligent misrepresentation due to the misrepresentation of software capabilities, despite the presence of a merger clause.

Reasoning: The court determined that sales personnel misrepresented the capabilities of the Kiron system to persuade the plaintiff to purchase the software.

Successor Liability

Application: The court erred in imposing successor liability on Cerner without sufficient evidence or prior argument.

Reasoning: Cemer also appeals, arguing that the court improperly imposed successor liability without prior argument or sufficient evidence.

Uniform Commercial Code (UCC) Applicability

Application: The court determined that the transaction involving software licenses and hardware is governed by the UCC as a transaction in goods.

Reasoning: The software was purchased alongside hardware under a contractual agreement, which the court determined should be classified as a transaction in goods, governed by the Uniform Commercial Code (UCC).