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Fleet Boston Robertson Stephens, Inc., Formerly Known as Bancboston Robertson Stephens, a Massachusetts Corporation v. Innovex, Inc., a Minnesota Corporation Adflex Solutions Inc., a Delaware Corporation

Citations: 264 F.3d 770; 2001 U.S. App. LEXIS 19327Docket: 00-3816

Court: Court of Appeals for the Eighth Circuit; August 30, 2001; Federal Appellate Court

Narrative Opinion Summary

This case involves a breach of contract claim by Fleet Boston Robertson Stephens, Inc. against AdFlex Solutions, seeking payment for financial advisory fees. The dispute arose from services provided during AdFlex's merger with Innovex. A primary legal issue was whether the dispute should be arbitrated under the NASD Code, which requires arbitration between members and 'customers.' The court had to determine if AdFlex qualified as a 'customer,' a term not explicitly defined in the NASD Code. The court upheld the district court's decision to deny AdFlex's motion to compel arbitration, interpreting 'customer' narrowly to exclude entities receiving only financial advice without investing or brokerage services. The ruling emphasized that the NASD Rules and Manual suggest arbitration is intended for disputes involving direct investment or brokerage relationships. Further, the court noted that the Federal Arbitration Act supports arbitration only when a clear agreement exists, which was absent in this case. The decision ultimately favored Robertson Stephens, allowing the litigation to proceed without mandatory arbitration.

Legal Issues Addressed

Arbitration under the NASD Code

Application: The court examined whether AdFlex qualified as a 'customer' under the NASD Code, which would necessitate arbitration, but determined it did not due to the nature of the services provided.

Reasoning: The core issue for the court was whether AdFlex qualified as a 'customer' under the NASD Code, which would require arbitration of the dispute.

Definition of 'Customer' under NASD Rules

Application: The court found the definition of 'customer' under the NASD Rules too broad to include recipients of financial advice without investment or brokerage services.

Reasoning: The definition of 'customer' under NASD Rules is deemed too broad, as it should not encompass every financial service provided by NASD members, especially those unrelated to investing or brokerage activities.

Federal Arbitration Act and Agreement to Arbitrate

Application: The court emphasized that without a clear arbitration agreement, as required by the Federal Arbitration Act, parties cannot be compelled to arbitrate disputes.

Reasoning: AdFlex acknowledges the strong federal policy favoring arbitration when parties have agreed to it, as established by the Arbitration Act and affirmed in case law, specifically Moses H. Cone Memorial Hospital v. Mercury Construction Corp.