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Carmouche v. Cna Insurance Companies

Citations: 535 So. 2d 1279; 1988 La. App. LEXIS 2727; 1988 WL 133875Docket: No. 87-975

Court: Louisiana Court of Appeal; December 13, 1988; Louisiana; State Appellate Court

Narrative Opinion Summary

This case involves a dispute between an insured individual under a group health policy and the insurer over unpaid medical expenses, penalties, and attorney fees. The insured was awarded benefits, statutory penalties, and attorney fees by the trial court, which considered applicable deductibles and co-insurance provisions. The insurer appealed, challenging the additional benefits, the finding of arbitrary and capricious conduct, and the exclusion of its consultant’s testimony. The insured countered, seeking increased attorney fees and contesting the handling of the deductible. The appellate court affirmed the trial court's decisions, awarding additional attorney fees for the appeal. The court upheld the necessity and customary nature of the chiropractic treatment based on testimony from the treating physician, rejecting the insurer's expert's opinion due to lack of relevant expertise. The court found the insurer's conduct in denying claims arbitrary and capricious, as it relied on insufficient evaluation. The judgment awarded statutory penalties and attorney fees under LSA R.S. 22:657, with the insurer liable for appeal costs.

Legal Issues Addressed

Application of Insurance Deductibles and Co-Insurance Provisions

Application: The court upheld the application of a $100 deductible and a co-insurance provision requiring the insured to pay 20% of the first $5,000 in medical expenses, as the insured acknowledged these terms.

Reasoning: The trial court awarded her $769.60 in benefits, $1,539.20 in statutory penalties (double the unpaid benefits), and $1,500 in attorney fees, while considering a $100 deductible and a co-insurance provision requiring Carmouche to pay 20% of the first $5,000 in medical expenses.

Awarding of Attorney's Fees on Appeal

Application: The appellate court awarded additional attorney fees for the appeal process but declined to increase the award to the extent sought by the appellee.

Reasoning: The appellate court awarded an additional $750 in attorney fees for the appeal but affirmed the trial court's decisions.

Exclusion of Expert Testimony Regarding Customary Charges

Application: The court excluded the insurer’s expert testimony on customary chiropractic charges due to lack of foundational expertise relevant to the specific locality.

Reasoning: Dr. Timberlake, although accepted as an expert in chiropractic due to his Texas licensure, was not qualified to testify on customary charges in the Rapides Parish area due to insufficient foundation for his expertise.

Necessity and Customary Nature of Medical Charges Under Insurance Policy

Application: The court found that the chiropractor's treatment was necessary and the charges were usual and customary for the area, based on the testimony of the treating chiropractor, rejecting contrary expert testimony.

Reasoning: The determination of the $769.60 benefits for Dr. Lindsay's treatment hinges on two factual findings: (1) the necessity of the chiropractor's treatment and (2) whether the charges were customary and usual.

Penalties and Attorney’s Fees for Arbitrary and Capricious Denial of Insurance Claims

Application: The court awarded penalties and attorney's fees under LSA R.S. 22:657 due to the insurer's arbitrary and capricious behavior in denying claims without sufficient evaluation.

Reasoning: The trial court awarded penalties and fees under LSA R.S. 22:657, concluding that Continental did not have just and reasonable grounds for its denial.