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Hill v. Ocwen Loan Servicing, LLC

Citation: 369 F. Supp. 3d 1324Docket: CIVIL ACTION NO. 1:18-CV-02806-CAP

Court: District Court, N.D. Georgia; March 19, 2019; Federal District Court

Narrative Opinion Summary

The plaintiff brought an action under the Fair Credit Reporting Act (FCRA) against Ocwen Loan Servicing, LLC, Equifax Information Services, LLC, and TransUnion, LLC, alleging inaccurate reporting of a mortgage delinquency on his credit report. The plaintiff contends that Ocwen failed to conduct a reasonable investigation into the disputed information, leading to a decline in his credit score. Ocwen sought dismissal of claims, arguing that only credit reporting agencies are liable for reporting delinquencies over seven years old and that exceptions to the reporting rule apply. The magistrate judge recommended partially granting the motion to dismiss, specifically dismissing the 'permissible purpose' claim but allowing the claim under 15 U.S.C. § 1681s-2(b) to proceed. The court upheld that Ocwen has a duty to investigate and correct inaccuracies. The plaintiff's claims of reputational harm and emotional distress were noted, with the court finding that emotional harm can support actual damages under the FCRA. Ultimately, the court recommended granting in part and denying in part Ocwen's motion, emphasizing the need for further factual inquiry regarding the claims and Ocwen's defense.

Legal Issues Addressed

Fair Credit Reporting Act - Inaccurate Reporting

Application: The plaintiff alleges that Ocwen inaccurately reported a mortgage delinquency on his credit report, failing to correct the disputed information even after being notified of the inaccuracies.

Reasoning: The plaintiff claims that Ocwen failed to conduct a reasonable investigation after being notified of disputed information regarding the accuracy of a mortgage account on his credit report.

Furnisher's Duty to Investigate under FCRA

Application: The court found that Ocwen, as a furnisher, has an obligation to investigate disputes regarding inaccuracies in credit reporting under 15 U.S.C. § 1681s-2(b).

Reasoning: The magistrate judge concluded that § 1681s-2(b) imposes an obligation on furnishers like Ocwen to investigate and correct disputed information.

Permissible Purpose under FCRA

Application: Ocwen's motion to dismiss the 'permissible purpose' claim was granted based on their role as the servicer, justifying access to the plaintiff's credit report for account review purposes.

Reasoning: Ocwen claims it accessed Plaintiff's credit report for permissible purposes under the Fair Credit Reporting Act (FCRA), specifically for account review and collection.

Rule 12(b)(6) Motion to Dismiss - Legal Standards

Application: The court applied the standard for dismissal under Rule 12(b)(6), requiring a complaint to present sufficient factual allegations to establish a plausible claim for relief.

Reasoning: Under Rule 12(b)(6), a complaint must present sufficient factual allegations to establish a plausible claim for relief, requiring more than mere labels or conclusory statements.

Statute of Limitations on Reporting Delinquencies

Application: Ocwen's argument that delinquencies over seven years old cannot be reported was challenged, as the magistrate judge found insufficient evidence to support exceptions to the reporting limitations.

Reasoning: The court reiterated that delinquent loans, regardless of their collection status, are subject to the aging off rule under 15 U.S.C. § 1681c(b)(1), which states that no adverse information can be reported if it predates the report by more than seven years.