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Bakko v. Quicken Loans, Inc.

Citation: 358 F. Supp. 3d 800Docket: Civil No. 18-1566 (MJD/LIB)

Court: District Court, D. Maine; December 10, 2018; Federal District Court

Narrative Opinion Summary

The case involves a motion to dismiss filed by Quicken Loans, Inc., challenging an amended complaint by plaintiffs who filed for Chapter 7 bankruptcy. The plaintiffs, who had reaffirmation agreements with Quicken during bankruptcy, alleged that Quicken improperly charged them a $125 attorney's fee. This charge was disputed on the grounds that reaffirmation agreements are straightforward and typically do not require such fees. The plaintiffs brought claims under the Real Estate Settlement Procedures Act (RESPA), alleging that Quicken failed to address their concerns regarding the fee promptly and accurately. Additional claims included breach of contract and violations of Minnesota Statute Section 58.13. The court found that the plaintiffs' allegations warranted further examination, particularly regarding the reasonableness and authorization of the fees charged. The court denied Quicken's motion to dismiss, allowing the case to proceed on the grounds that the plaintiffs had adequately alleged a pattern of noncompliance with RESPA and raised substantial questions about contract breaches and statutory violations. The decision underscores the necessity for loan servicers to adhere to statutory requirements and contractual terms in loan agreements.

Legal Issues Addressed

Breach of Contract in Mortgage Agreements

Application: Plaintiffs' claim that Quicken breached the mortgage contract by charging unreasonable fees was allowed to proceed, as determining the reasonableness of the fee presents factual issues.

Reasoning: However, the Court concludes that the determination of whether the fee was reasonable presents factual issues that cannot be resolved at this stage, thus allowing the breach of contract claim to proceed.

Definition of Qualified Written Request (QWR) under RESPA

Application: The court determined that the plaintiffs' letter to Quicken Loans constituted a QWR, as it identified the borrower and included details about the perceived error, despite Quicken's argument to the contrary.

Reasoning: Plaintiffs contend that their March 6, 2018 letter to Quicken Loans constituted a QWR, challenging a $125 attorney's fee for the preparation of a reaffirmation agreement.

Minnesota Statute Section 58.13 Violations

Application: The court considered plaintiffs' allegations that Quicken violated Minn. Stat. § 58.13 by charging unauthorized fees and making misleading representations, among other violations.

Reasoning: Additionally, under Minn. Stat. § 58, Plaintiffs allege violations by Quicken including failure to adhere to the written agreement, charging an unauthorized fee, violating RESPA, and making misleading representations.

Pattern or Practice of Noncompliance with RESPA

Application: The court found that plaintiffs adequately alleged a pattern or practice of noncompliance with RESPA, as they identified multiple instances where Quicken charged unauthorized fees.

Reasoning: The Court concludes that Plaintiffs have properly alleged a pattern and practice claim under RESPA at this stage of the proceedings.

Real Estate Settlement Procedures Act (RESPA) Compliance

Application: Plaintiffs alleged that Quicken Loans violated RESPA by failing to remove and refund an attorney's fee associated with a reaffirmation agreement, which they claimed was improperly charged.

Reasoning: In Count I, Plaintiffs allege Quicken violated the Real Estate Settlement Procedures Act (RESPA), 12 U.S.C. § 2605, by failing to remove and refund the attorney's fee.

Scope of Mortgage Servicing under RESPA

Application: The court rejected Quicken's argument that the attorney's fee did not pertain to mortgage servicing, clarifying that fees related to reaffirmation agreements are included within the servicing provisions of RESPA.

Reasoning: The Court rejects the arguments regarding the definition of 'servicer,' clarifying that fees and costs related to reaffirmation agreements are included.