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Milfort v. Comcast Cable Commc'ns Mgmt. LLC

Citation: 309 F. Supp. 3d 1268Docket: Case No. 17–cv–62576–KMM

Court: District Court, S.D. Florida; April 9, 2018; Federal District Court

Narrative Opinion Summary

In this case, the court addresses a dispute involving a subscription agreement for digital services, where the plaintiff alleges unauthorized access to his credit report by the defendant, a service provider. The plaintiff's claims include violations under the Fair Credit Reporting Act, the Florida Deceptive and Unfair Trade Practices Act, and common law fraud. Central to the dispute is the enforceability of an arbitration provision within the Subscriber Agreement, which the plaintiff contends was invalidated by the termination of services. The defendant argues that the arbitration clause remains effective post-termination due to a survivability clause. The court, emphasizing the federal policy favoring arbitration as outlined in the Federal Arbitration Act, and the broad interpretation of arbitration clauses, grants the defendant's motion to compel arbitration. It finds the opt-out procedures clear, and the plaintiff's failure to comply with these procedures makes the arbitration provision applicable. Consequently, the plaintiff is required to submit the dispute to arbitration, with proceedings stayed pending the arbitration outcome. The case is administratively closed, pending motions are denied as moot, and the court mandates notification of the arbitration result within a specified timeframe.

Legal Issues Addressed

Broad Interpretation of Arbitration Clauses

Application: The court interprets arbitration clauses broadly, resolving any ambiguity in favor of arbitration and determining that the Plaintiff's claims are related to the service agreement, thus falling under the arbitration provision.

Reasoning: Arbitration clauses are interpreted broadly, with any ambiguity resolved in favor of arbitration. However, post-expiration arbitration is limited to disputes arising from the contractual relationship.

Federal Arbitration Act and Enforceability of Arbitration Agreements

Application: The court emphasizes the federal policy favoring arbitration as established by the FAA, mandating enforcement of arbitration agreements unless valid reasons against arbitration are demonstrated.

Reasoning: The Supreme Court supports a federal policy favoring arbitration, as established by the Federal Arbitration Act (FAA), which mandates enforcement of arbitration agreements unless the opposing party can demonstrate valid reasons against arbitration.

Opt-Out Procedures for Arbitration Agreements

Application: The court finds the opt-out procedure for arbitration agreements clear and unambiguous, and emphasizes the plaintiff’s failure to comply with the procedure renders the arbitration provision enforceable.

Reasoning: The opt-out procedure is deemed clear and unambiguous, and the court finds in favor of the enforceability of the arbitration agreement.

Survivability of Arbitration Provisions Post-Contract Termination

Application: Arbitration provisions remain enforceable beyond the termination of a service agreement if the agreement includes a survivability clause, and no evidence suggests the provision was negated.

Reasoning: The Subscriber Agreement includes a survivability clause, explicitly stating that the Arbitration Provision remains effective after service termination. There is no evidence that the arbitration provision was negated following the Subscriber Agreement's termination.