Roslov v. DirecTV Inc.

Docket: CASE NO. 4:14-CV-00616 BSM

Court: District Court, E.D. Arkansas; November 4, 2016; Federal District Court

EnglishEspañolSimplified EnglishEspañol Fácil
Defendants DirecTV, Inc. and DirecTV, LLC successfully obtained summary judgment against Boris Rostov, leading to the dismissal of Reginald Degraftenreed's claim. Other pending motions were deemed moot. The background reveals that DirecTV provides satellite-based digital television and audio services, utilizing contracted "Service Providers" to install equipment for customers. These Service Providers enter into agreements with technicians, such as Roslov and Degraftenreed, who claim they were not compensated as required under the Fair Labor Standards Act (FLSA) for their installation services. 

The service provider agreement outlines the responsibilities of the Service Providers, including hiring technicians who meet specific training and background criteria. It mandates that these technicians wear identification as approved DirecTV installers and follow guidelines for customer interaction. Furthermore, DirecTV oversees quality assurance through oversight of the Service Providers’ work. Technicians are required to communicate with DirecTV during installations, updating the call center on their status and job completion, though inaccuracies in this reporting occasionally occur. Degraftenreed worked with multiple Service Providers from early 2009 to July 2010.

Roslov worked with Elite Satellite Installations from mid-2010 to October 2011, but did not pursue legal action against the Service Providers, focusing solely on DirecTV. Degraftenreed learned about ProSat job opportunities through technician Josiah Stricklin, who arranged a meeting with ProSat supervisor Donny Gaskin. Degraftenreed signed an independent contractor agreement with ProSat and began training immediately, despite needing to complete a background check and drug screening. His training included on-the-job experience with ProSat technicians and occasional emails about DirecTV services, as well as monthly safety training at DirecTV's offices, with notifications sent by ProSat.

Degraftenreed owned all his equipment, including a truck, tools, and a computer, and used his limited liability company, Degraftenreed Services, for some tools and correspondence. Although he claimed his company was inactive, he filed a Schedule C tax return and took deductions related to his work with DirecTV. His work hours varied significantly, typically from 6:00 am to 7:00 pm, and he sometimes sought additional work or intentionally avoided assignments. He was not paid hourly but received compensation based on the type of order completed, regardless of the time taken. Degraftenreed documented his work hours in a notebook, which was lost in an accident, and admitted he never reported his hours or submitted timesheets to DirecTV. He mentioned to a DirecTV supervisor that he was not receiving overtime pay, defining overtime as work on Saturdays. Degraftenreed quit his DirecTV installation role in July 2010 without giving notice and reported his resignation to Stricklin, seeking damages between $0 and $21,037.

Boris Roslov discovered a satellite system installation opportunity through a Craigslist advertisement and responded by contacting an Elite representative, leading to an orientation with other technicians and an Elite supervisor. During this orientation, Elite outlined the hiring requirements, and Roslov did not interact with any DirecTV employees throughout the hiring process. Elite provided his training, including a certification program, classroom instruction, and on-the-job training with experienced technicians, all of which focused on DirecTV technology and installation techniques.

Roslov utilized his own tools and equipment, investing significantly in items such as a $600 alignment device, ladders, and uniforms. He worked independently, using personal resources like his computer, cell phone, and vehicle, and was responsible for payroll deductions associated with a DirecTV device for job status updates. Although DirecTV had an approved vendor, Roslov was not restricted to purchasing only from that vendor.

His workdays typically ranged from 7:00 am to 6:30 pm, starting with preparation tasks at home. He had the flexibility to report to an Elite facility without work orders and could trade assignments with other technicians or request time off. Roslov was compensated per project rather than hourly, a structure he believed constituted a verbal contract with Elite. He recorded completed work orders in an electronic spreadsheet submitted weekly to Elite, and although he performed custom labor for customers, payment for that work was made directly to him.

Roslov confirmed that he received payment from Elite, not DirecTV, and directed any pay-related issues to Elite rather than DirecTV. He only raised a concern about a specific work order duration to a DirecTV quality assurance technician and did not keep track of hours worked or dispute his pay with DirecTV, acknowledging he did not complain about overtime or submit hours to either company.

Roslov, while working on DirecTV service orders, attended graduate school in the evenings and focused on his thesis during weekends. He ceased working for DirecTV in October 2011 after being notified of military enlistment, without formally notifying DirecTV, opting instead to inform Messenger at Elite. Degraftenreed claims $63,437.50 in damages due to unpaid overtime and chargebacks. 

Summary judgment is deemed appropriate when no genuine dispute exists regarding any material fact, allowing the moving party to obtain judgment as a matter of law according to Federal Rule of Civil Procedure 56(a). Once the moving party shows an absence of genuine dispute, the opposing party must provide admissible evidence to establish a factual dispute. In considering summary judgment motions, all reasonable inferences are drawn in favor of the non-moving party, without weighing evidence or making credibility assessments.

DirecTV contends it is not the employer of Degraftenreed and Roslov, thereby asserting the Fair Labor Standards Act (FLSA) is inapplicable. Establishing an employer-employee relationship is essential for an FLSA claim. The determination of whether DirecTV qualifies as an employer is based on the “economic realities” of the situation, which is a legal question. Courts evaluate economic realities in two contexts: assessing joint employment among multiple hiring entities or determining if a plaintiff should be classified as an employee rather than an independent contractor. Factors for joint employment include the power to hire/fire, supervision of work conditions, payment methods, and maintenance of employee records. Conversely, determining if a plaintiff is an employee involves factors such as control over the plaintiff, the plaintiff's business investment, profit/loss dependency on the defendant, required skill and initiative, the permanence of the relationship, and the integral nature of the work to the defendant's operations.

The relationship between DirecTV, Service Providers, and technicians is complex, primarily due to the absence of direct agreements linking DirecTV to the technicians, as acknowledged by both Degraftenreed and Rostov. This lack of privity initially suggests no relationship exists between DirecTV and the technicians, consistent with the precedent set in Zheng v. Liberty Apparel Co. Inc. Additionally, while Degraftenreed and Rostov may subjectively believe they worked for DirecTV—evidenced by their attire, work orders, and adherence to DirecTV’s standards—such beliefs do not influence the objective economic realities underpinning employment status, as clarified in Hopkins v. Cornerstone America and Chavez v. Montes. 

Degraftenreed did not contest the absence of an employee-employer relationship with DirecTV; instead, he emphasized its existence in response to DirecTV’s arguments and moved for partial summary judgment asserting that DirecTV is his employer. The determination of the employer-employee relationship is thus appropriate for judicial decision. Though Degraftenreed's complaint acknowledges that Service Providers employ technicians and implies DirecTV as a joint employer, he also references independent contractor status, creating ambiguity about his position.

For Degraftenreed's claim to succeed, it hinges on establishing DirecTV as a joint employer. The undisputed facts surrounding this claim reveal that while DirecTV does exert some influence over hiring and firing for quality control purposes, this role does not meet the authority requirements outlined by the FLSA, as indicated by Jacobson v. Comcast Corp. Consequently, the evidence does not support that DirecTV qualifies as a joint employer under the applicable legal standards.

Degraftenreed’s hiring and employment conditions indicate that DirecTV did not exercise control typical of an employer-employee relationship. ProSat, not DirecTV, initiated Degraftenreed’s training prematurely, and he submitted his termination notice to a ProSat official. The concept of supervision and control, as outlined in relevant case law, emphasizes that mere adherence to installation guidelines or quality control measures does not constitute an employment relationship. Degraftenreed retained autonomy over which jobs to prioritize and could manage his workload independently. Additionally, DirecTV had no role in determining his pay, which was issued through the Service Provider without direct oversight from DirecTV. While DirecTV compensated the Service Provider under a service agreement, this did not equate to direct control over Degraftenreed’s compensation. Evidence suggests that DirecTV maintained only quality control records for technicians, not employment records like pay stubs or tax forms. Consequently, the conclusion is that DirecTV cannot be considered a joint employer. If any relationship existed, it was that of an independent contractor, with factors such as control over work and profit/loss indicating against employer status, despite initial work order assignments from DirecTV.

Degraftenreed had the autonomy to take days off, decide against taking additional orders, and complete work orders in any order despite being assigned tasks. While DirecTV set installation standards, these did not undermine Degraftenreed's status as a separate economic entity, as established in case law. The factors weighing against employee status include his ability to set his own schedule, significant investment in his own tools and equipment, and the specialized skills required for cable installation, which is akin to trades like carpentry and electrical work. Degraftenreed's work was not permanent; he held another job, experienced fluctuations in work orders, and did not expect uninterrupted employment. The importance of his work to DirecTV did not indicate an employment relationship, as dependency on contractors does not equate to employee status. Thus, if a relationship exists, it is that of an independent contractor, leading to the conclusion that DirecTV is not Degraftenreed's employer, resulting in the dismissal of his claim under the Fair Labor Standards Act (FLSA). Roslov's status as an independent contractor will be evaluated similarly.

DirecTV cannot be considered Rostov's employer due to several factors. Similar to another technician, Degraftenreed, DirecTV had minimal involvement in hiring or firing Rostov, who responded to an ad and met with Elite representatives without ever speaking to DirecTV employees. Rostov reported his employment termination to Elite, not DirecTV, and his training was provided solely by Elite. There is no evidence indicating that DirecTV influenced Elite's hiring decisions regarding Rostov or other technicians, suggesting a lack of control that undermines employer status.

Rostov had significant autonomy in his work, including the ability to construct satellite systems at home, cover other technicians' assignments, negotiate work assistance, and prioritize tasks based on his schedule. He was also free to work on jobs outside of DirecTV's orders and was not limited to purchasing supplies from a specific vendor. DirecTV's involvement was primarily limited to quality control guidelines, with no control over Rostov's pay structure, which was determined by Elite. Rostov's paychecks were issued by Elite, and any pay disputes were addressed with them rather than DirecTV. Additionally, DirecTV did not maintain Rostov's employment records, further indicating a lack of joint employer status.

If any relationship existed, it was that of an independent contractor. Rostov had the freedom to set his own schedule, take vacations, switch work orders, and engage in outside work, reinforcing his status as a separate economic entity. He had control over his business operations, including investment decisions and the ability to manage his profits and losses. Overall, the evidence supports the conclusion that Rostov operated as an independent contractor rather than an employee of DirecTV.

Rostov did not have an agreement ensuring a fixed weekly income but could increase his earnings by accepting additional work orders, hiring technicians, or completing other technicians' orders. He independently made decisions impacting his profitability, such as sourcing uniforms and tools, indicating minimal control from DirecTV. The requirement for specialized skills for satellite installation and certification of workers further suggests a lack of employer-employee relationship, as Rostov could enhance his skills and potentially secure more work orders. Although he had to adhere to certain installation standards, he maintained independence in customer negotiations for direct compensation. There was no evidence of a long-term agreement with DirecTV, nor restrictions on seeking similar work elsewhere. Despite the integral nature of his work to DirecTV, this factor alone did not establish employee status under the FLSA. Consequently, the court concluded that Rostov was an independent contractor, granting DirecTV's motion for summary judgment and dismissing his claim with prejudice. Additionally, Reginald Degraftenreed's claim was dismissed sua sponte with prejudice, and all other pending motions were denied as moot.