Scott v. Shoe Show, Inc.

Docket: Civil Action No. 1:12-CV-3286-TWT

Court: District Court, N.D. Georgia; August 14, 2014; Federal District Court

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In the employment discrimination case brought by Monique Scott against Shoe Show, Inc., the Court has adopted the Magistrate Judge's Report and Recommendation to grant the Defendants’ Motion for Summary Judgment. Scott alleged discrimination and a hostile work environment under Title VII of the Civil Rights Act and the Americans with Disabilities Act. However, she was terminated for stealing merchandise. The Court noted that Scott failed to respond to Shoe Show's statement of undisputed material facts, which, under local rules, resulted in those facts being deemed admitted. The Court reviewed the facts in favor of Scott but ultimately recommended granting summary judgment due to the undisputed evidence of her violation of company policy regarding theft, which she had acknowledged understanding through various tests and agreements during her employment.

Scott, employed as a Sales Associate at Shoe Show, was responsible for customer service tasks, including assisting customers, stocking shelves, and processing sales. She performed her duties without difficulty and did not request accommodations. On August 31, 2011, Broome, the Loss Prevention Investigator, investigated the Stockbridge store due to concerns about excessive refunds and interviewed Scott, who signed an Interview Acknowledgment form. During the interview, Scott admitted to allowing friends and family to take shoes without payment, detailing the frequency and amount over a period. She reviewed and acknowledged Broome’s notes of the interview, confirming her statements about taking over $5,000 worth of merchandise. Scott subsequently wrote a letter to the company expressing remorse for her actions and acknowledging the total value of stolen shoes.

At the end of the interview, Scott signed a Counseling Conference memorandum admitting her violations of company policy. Based on her admissions, J.W. Manning, a supervisor, decided to terminate her employment, informing her via a Separation Report dated September 6, 2011. Following her termination, Scott underwent a psychological evaluation on October 20, 2011, which diagnosed her with an unspecified learning disorder. On February 15, 2012, she filed a Charge of Discrimination with the EEOC, claiming discrimination based on her disability, alleging that she was denied reasonable accommodations during her interrogation, which contributed to her suspension and discharge.

On June 22, 2012, the EEOC issued a Dismissal and Notice of Right to Sue to Scott, leading to his complaint filed on September 20, 2012. Shoe Show has moved for summary judgment on Scott’s remaining discrimination and hostile work environment claims under Title VII and the ADA, which Scott opposes. The court will grant summary judgment if Shoe Show demonstrates no genuine issue of material fact exists, with all evidence viewed favorably for Scott, the non-moving party. 

Before initiating a Title VII lawsuit, a plaintiff must exhaust administrative remedies by filing a charge with the EEOC within 180 days of the alleged discriminatory act. Failure to do so bars the lawsuit. While the judicial complaint can include claims not explicitly stated in the EEOC charge, it is limited to the scope of what the EEOC could reasonably investigate based on the charge. Claims that clarify or amplify earlier complaints are permissible, but new allegations of discrimination cannot form the basis of the judicial review. The EEOC's investigation informs the scope of the judicial complaint, and the plaintiff bears the burden of proving that all procedural prerequisites, including timely EEOC filing, have been met.

Scott's EEOC Charge solely identified disability discrimination under the ADA as the basis for her claim, explicitly marking it as the reason for her allegations. She claimed discrimination due to her disability, citing violations of Title I of the ADA. However, Scott's subsequent complaint includes allegations of discrimination under both Title VII and the ADA. Shoe Show argues that any Title VII claims are barred as they were not included in Scott's EEOC Charge. The Court found no mention of Title VII discrimination in Scott's filings with the EEOC, nor any intention to pursue such claims, as the EEOC only investigated claims related to reasonable accommodation, suspension, and discharge due to disability. Consequently, the Court concluded that Title VII claims could not reasonably emerge from the EEOC investigation and recommended granting Shoe Show's motion for summary judgment regarding those claims.

Regarding the ADA claims, Scott alleges discrimination based on her disability, which Title I of the ADA prohibits in employment contexts. In the absence of direct evidence of discrimination, the Court applies a burden-shifting analysis similar to that of Title VII claims. Scott must first establish a prima facie case of discrimination, after which the burden shifts to Shoe Show to provide legitimate, non-discriminatory reasons for the adverse actions taken against her. Scott must then demonstrate that these reasons are a pretext for discrimination to survive summary judgment. Although Shoe Show concedes Scott's disability under the ADA, it argues she has not proven that it was aware of her disability or that her termination was connected to it. The Court finds that Scott has not established a prima facie case of disability discrimination linked to her termination, as she failed to show that Shoe Show knew of her disability at the time of the adverse action.

Shoe Show contends that Scott has not established a prima facie case for discriminatory discharge based on her disability, as there is no evidence that anyone at the company, including the decision-maker Manning, was aware of her disability during the relevant time. The Court agrees, noting that a lack of actual knowledge of an employee’s disability prevents a discriminatory termination claim. Scott must present evidence indicating that Shoe Show or Manning knew of her disability, but it is undisputed that she did not inform anyone about it or request accommodations during her employment. Testimony from colleagues confirmed they were unaware of any disability at the time of her termination. Although Scott claims she mentioned her impending disability testing during her termination interview, the Court emphasizes that discrimination hinges on actual knowledge and intent, not assumed or constructive knowledge. 

Furthermore, the Court states that even if Scott could establish a prima facie case, her claim would still fail as she has not demonstrated that Shoe Show’s legitimate reason for her termination—allowing others to take merchandise in violation of company policy—was a pretext for discrimination. To prove pretext, Scott must show significant inconsistencies or implausibilities in Shoe Show's reasoning, which she has not done. Ultimately, Scott has not sufficiently rebutted Shoe Show’s stated reason for her termination, thereby failing to support her discrimination claim. Summary judgment is warranted in favor of Shoe Show on Scott's ADA discrimination claim.

If the plaintiff does not establish a genuine issue of material fact regarding the employer’s stated reasons for adverse employment actions being pretextual, the employer is entitled to summary judgment on the discrimination claim. The court is not obligated to search for evidence that creates a disputed issue when the plaintiff fails to provide clear direction. Unsupported claims, such as allegations of duress or coercion regarding admissions, do not suffice to counter summary judgment. The plaintiff must present significant probative evidence to meet the burden of establishing pretext for discrimination. An employer’s honest belief, even if mistaken, that an employee violated company policy can constitute a legitimate reason for termination, and the court will not second-guess the employer's assessment. The central issue is whether the employer believed the employee committed a violation, not whether the violation occurred or should have been excused. The plaintiff's failure to address the employer’s legitimate, nondiscriminatory reasons or to present rebuttal evidence results in a lack of genuine issue regarding pretext, leading to summary judgment in favor of the employer.

Shoe Show's motion for summary judgment regarding Scott's ADA claim is recommended for approval. The court previously dismissed Scott's claims against individuals Broome and Greser, and her retaliation claims under Title VII, ADA, and the Georgia Disability Code, leaving only her discrimination and hostile work environment claims against Shoe Show. Shoe Show filed its complete summary judgment motion on November 15, 2013, after an initial error. Scott’s response to this motion was submitted late on December 16, 2013, without a request for an extension or justification for the delay; however, the court chose to consider it despite its untimeliness. Shoe Show has an Equal Opportunity and Nonharassment Policy to ensure a discrimination-free workplace, which includes provisions for employees to report grievances. Scott voluntarily resigned from her position in August 2010 to pursue her studies at Gordon College, submitting her resignation letter independently. The recommendation to grant summary judgment in favor of Shoe Show is finalized on June 26, 2014.

Scott reapplied for a position at Shoe Show in February 2011 and was rehired after independently completing a job application. Throughout her employment, she was aware of the company's disability discrimination policy, which was visibly posted, and understood she could report discrimination or harassment using a provided contact number. Scott also recognized her at-will employment status, meaning she could be terminated for any reason. Notably, she neither disclosed any disability nor requested accommodations during her tenure. 

During an interview, Scott stumbled over a few words but had no significant difficulty reading a form, which she was free to leave at any time. She claimed to have informed her supervisor, Broome, about undergoing tests for a learning disability, yet Broome perceived her reading ability as typical. Scott later admitted to allowing acquaintances to take shoes from the store, suggesting she felt pressured during the interview. Although she signed notes regarding this admission, she asserted that Broome influenced the wording of her statement. Despite her claims, Scott described Broome as friendly and non-intimidating, noting that he did not raise his voice or threaten her during the interview, and she did not seek any accommodations at that time.

Broome and Greser testified they were unaware of Scott's disability during her interview. Shoe Show had previously terminated employees for allowing theft. Dr. McAdams assessed that Scott could work in various areas with possible modifications due to her reading and spelling difficulties. She noted Scott would take longer to understand written instructions but could manage job tasks with minimal supervision and would not face interpersonal issues in a work environment. An EEOC investigator informed Scott's attorney that evidence suggested Shoe Show likely did not violate the ADA, as they were unaware of her disability until she admitted to aiding in theft. The investigator indicated that communication with Scott had been effective and that there was no evidence of discrimination or retaliation regarding her discharge. On May 30, 2013, Scott was diagnosed with ADHD and social phobia by Dr. Santavicca, marking the first diagnosis of these conditions. Scott also provided evidence of her strengths in advocating for herself and her resilience. Notably, she did not request any accommodations during her deposition and confirmed she had reviewed her complaint and EEOC charge beforehand.

Scott's claims of failure to accommodate under the ADA and hostile work environment are deemed abandoned due to her failure to respond to Shoe Show's arguments. Legal precedent indicates that any claim not adequately briefed or supported is considered abandoned, leading to the recommendation for summary judgment in favor of Shoe Show regarding these claims. Furthermore, Scott did not address Shoe Show's arguments regarding her Title VII claims, specifically the failure to exhaust administrative remedies and the lack of a cognizable claim. However, the court will still assess her discrimination claims under both Title VII and the ADA. The 180-day filing period for claims begins from when the adverse employment decision is communicated to the employee, regardless of when it takes effect. Scott clarified that her allegations against Shoe Show pertain solely to disability discrimination, not discrimination based on race, color, religion, sex, or national origin, which are covered under Title VII.

Title VII does not cover disability discrimination, nor does it protect disabled individuals, leading to the dismissal of Scott's Title VII claims related to her alleged disability. Additionally, Scott failed to exhaust her administrative remedies for these claims, so the court will not consider their merits. The burden of production for an employer in discrimination cases is low, requiring only a clear, specific non-discriminatory reason for its actions, which does not necessitate a credibility assessment. While not all employer conduct qualifies as adverse employment action, Scott's termination constitutes such an action. However, she did not create a genuine issue of material fact regarding pretext. The determination of whether a plaintiff has established a prima facie case becomes largely irrelevant if the employer provides a legitimate, non-discriminatory reason for its actions. Under the ADA, employees can argue that their disabilities were obvious to employers without direct notification, exemplified by cases like that of a wheelchair-bound individual. Scott claims her ADHD qualifies as a disability that impairs her cognitive functions.

Scott was diagnosed with ADHD on May 30, 2013, long after her termination in September 2011. Her post-termination notification of the diagnosis holds no legal weight, as established by case law, which indicates that an employer cannot be deemed to have discriminated based on a disability of which it was unaware at the time of termination. The logic follows that if the employer did not know about Scott’s disability before her employment ended, it could not have used that disability as a basis for her termination. The court noted that Scott failed to establish this element of her prima facie case for disability discrimination. Shoe Show provided a legitimate, non-discriminatory reason for her termination, rendering further examination of other elements unnecessary. Additionally, Scott's own testimony undermines her claims of coercion during her confession, as she described her interviewer, Broome, as non-threatening and friendly, stating he did not intimidate or raise his voice at her.