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UniFirst Linen, a Division of UniFirst Holdings, L.P. v. Poncho's Restaurants, Inc. D/B/A Poncho's IV

Citation: Not availableDocket: 13-17-00603-CV

Court: Court of Appeals of Texas; July 5, 2018; Texas; State Appellate Court

Original Court Document: View Document

Narrative Opinion Summary

The case involves an appeal by UniFirst Linen, a division of UniFirst Holdings, L.P., against the denial of its motion to compel arbitration with Poncho’s Restaurants, Inc. The dispute originated from a 2012 Customer Service Agreement that included a broad arbitration clause governed by the Federal Arbitration Act (FAA) and New York law. UniFirst initially sued Poncho’s for breach of contract and sought arbitration, which Poncho’s opposed, arguing the clause was unconscionable. The trial court denied the motion without specifying its reasoning, leading to UniFirst's appeal. The appellate court reviewed the case de novo, focusing on the unconscionability defense asserted by Poncho’s. The court found that Poncho’s did not meet its burden of proof for procedural or substantive unconscionability, as it failed to demonstrate unfair surprise or one-sidedness of the arbitration clause. Furthermore, the court held that the application of the FAA did not violate Texas public policy. Consequently, the appellate court reversed the trial court’s decision, mandating the enforcement of the arbitration clause and remanding the case for further proceedings. Poncho’s retains the option to raise its unconscionability defense in arbitration.

Legal Issues Addressed

Enforcement of Arbitration Agreements under the Federal Arbitration Act

Application: The appellate court held that the arbitration clause within the Customer Service Agreement should be enforced as it was governed by the FAA and explicitly chosen by the parties.

Reasoning: The appellate court reversed the trial court's decision and remanded the case, indicating that the arbitration clause should be enforced.

Procedural Unconscionability in Contract Law

Application: The court found that the presence of fine print alone did not establish procedural unconscionability, and discussions regarding the arbitration clause were deemed adequate.

Reasoning: The court finds that fine print alone does not constitute unconscionability, and testimony from UniFirst's witness indicated that the arbitration clause was discussed with Poncho’s at the time of agreement execution.

Substantive Unconscionability and Public Policy

Application: The court concluded that the arbitration clause did not contravene Texas public policy and was not substantively unconscionable, as it applied equally to both parties and did not impose prohibitive costs.

Reasoning: Poncho’s argued that the arbitration clause was substantively unconscionable, citing an unfavorable default arbitration location and provisions requiring New York law and cost awards. However, Poncho’s did not provide legal authority to support its claims of unconscionability.

Unconscionability as a Defense to Arbitration

Application: The court determined that Poncho’s failed to prove the arbitration clause was unconscionable, as it did not provide sufficient evidence to substantiate claims of procedural or substantive unconscionability.

Reasoning: Poncho’s failed to provide evidence to substantiate its claims of unconscionability in the trial court.