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Western Reserve Life Assurance Company of Ohio, Intersecurities, Inc., and Timothy Hutton v. David Graben and Frank Strickler

Citation: Not availableDocket: 02-05-00328-CV

Court: Court of Appeals of Texas; June 28, 2007; Texas; State Appellate Court

Original Court Document: View Document

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Appellants Western Reserve Life Assurance Company of Ohio, Intersecurities, Inc., and Timothy Hutton, collectively referred to as "the Brokers," raised three issues on appeal: (1) alleged legal errors by the trial court in awarding damages, (2) claims that the evidence was insufficient to support the jury's findings on liability and damages-enhancing conduct, and (3) procedural and evidentiary errors in the jury instructions. The court's decision includes affirming some aspects, reversing and rendering others, and remanding certain issues for further consideration.

The case involves Hutton, a former pastor with no formal financial education, who transitioned to a financial advisor role with Intersecurities, Inc. (ISI). He had a client, David Graben, a retired American Airlines pilot, who sought Hutton's advice after becoming dissatisfied with his previous advisor. Graben expressed a desire to preserve his principal investment of approximately $2.5 million, aiming for a balance of maximum returns with minimized risk. Despite Hutton's assurances about principal protection, Graben acknowledged understanding the inherent risks of market investments. During discussions, Graben prioritized long-term growth, income, and short-term growth in his investment objectives, although he did not rank the safety of principal among his top three goals.

Hutton recommended a WRL variable annuity for Graben, highlighting its unique death benefit feature, which aimed to secure the highest value of the account on the policy's anniversary, less withdrawals. This benefit was intended to ensure that Graben’s family would receive the maximum account value, including gains, even if the account value had decreased at the time of his death. Although Hutton was a commissioned broker, receiving compensation from the insurance company, he also acted as Graben’s financial advisor, providing ongoing investment monitoring and advice without charging a fee. Hutton utilized independent sources like Morningstar, reviewed quarterly statements, and advised on fund allocations, considering factors such as fund manager experience and volatility. Initially, from 1999 to early 2000, Graben's investments performed well, but by March 2000, they began to decline. Hutton advised against moving investments to cash during this downturn, explaining market cycles and encouraging Graben to remain invested. On October 21, 2001, Hutton notified Graben about a new computer system to enhance his investment monitoring. Despite continued losses after September 11, Graben’s investments outperformed market benchmarks like the S&P 500 and NASDAQ Fund and were better than if he had stayed with his previous investments. Graben presented Hutton's letter as evidence of misrepresentation during the trial.

By 2003, the stock market was recovering, and Graben switched financial advisors to Michelle Brennan Hall. However, by the trial in early 2005, Hall had not significantly altered Graben's investment allocations. By December 2004, Graben's investments had recouped losses, resulting in a net gain of $143,317 from an original $2.5 million investment, equating to a 5.7% return over five years. Despite dissatisfaction with past losses while with Hutton, Graben acknowledged that Hutton was not responsible for the economic downturn and did not perceive him as dishonest.

Frank Strickler, a retired American Airlines pilot, opted for a lump sum settlement upon retirement and transferred his funds into an IRA managed by Marshall, whom he found hard to contact. Graben referred him to Hutton, who assured Strickler of personalized service due to their small firm size. Strickler's primary goals were to preserve his retirement principal, generate income, and leave assets to his wife. After a meeting in March 2000, Strickler invested approximately $2.5 million with Hutton, transferring several variable annuities and purchasing a WRL variable annuity.

Strickler's investment priorities included growth, aggressive growth, and income, despite stating that principal preservation was crucial. Hutton emphasized the death benefit of the variable annuity, aligning with Strickler's estate plans. Hutton consistently monitored Strickler's investments and provided advice, including advising against a potentially more profitable but penalizing move of non-WRL annuities. Hutton's integrity was noted by Scott Lenhart, ISI's Chief Compliance Officer, as he refrained from taking additional commissions that many brokers would have pursued. Strickler recognized the risks of market fluctuations and relied heavily on Hutton's expertise, indicating a desire to simplify his investments in May 2002.

Strickler sought advice on whether his investment allocations were optimal and suggested to Hutton that changes be made to prevent further losses. Hutton advised against altering the investments, despite Strickler's ongoing losses as the market declined. Strickler did not instruct Hutton to reallocate his investments nor did he attempt to do so himself. After Hutton assumed management of Strickler's accounts in early 2000, just before the market peak, he retained Strickler throughout the ensuing downturn. By July 2003, Strickler expressed urgent concerns about the losses, prompting Hutton to introduce a new investment strategy, which Strickler found unsettling. In September 2003, Strickler transferred his investments to Hall, who maintained the existing allocation strategy. By December 2004, Strickler's investments had largely recovered, resulting in a total net loss of $132,739, equating to a 5.2% decline over three and a half years.

Both Strickler and Graben, relying on Hutton for his expertise, informed him of their lack of investment sophistication and their goal to preserve principal for their families. Hutton acknowledged his responsibility to assess investment suitability. However, he misrepresented himself as a financial advisor while placing the Clients' money into variable annuities, which were later deemed high-risk and unsuitable, generating an $80,000 commission for Hutton. Furthermore, Hutton did not disclose that, as a commissioned broker, he had no ongoing obligation to provide advice after the sale. The Clients alleged multiple wrongful acts, including Hutton's false claims of monitoring and managing their accounts, which contradicted internal ISI documents stating that such representations could be misleading. Hutton's actions violated ISI rules, and he misled Strickler by promoting a professional fund management company as providing expert oversight.

Hutton acknowledged the importance of principal preservation to clients Graben and Strickler but failed to indicate this on their account forms submitted to ISI. The clients filed a lawsuit on August 29, 2003, accusing Hutton of misrepresentation, insurance code violations, negligence, and breach of fiduciary duty, while also suing ISI for its actions and for vicarious liability regarding Hutton. The Brokers sought to sever the claims, arguing that the clients’ lawsuits were improperly joined, but the trial court denied this request and proceeded with a joint trial.

During the trial, expert testimonies were presented regarding damages. Dr. Scott Hakala, the clients' expert, criticized the advice given by Hutton and the other advisors, claiming Hutton's investment choices were excessively aggressive and led to significant potential losses. Hakala estimated that Graben could have earned $418,000 and Strickler $860,600 if placed in different, better-performing funds. However, Hakala later admitted he would not recommend his own damage model for fund allocation and did not analyze the actual subaccount holdings, labeling them as "aggressive" solely based on fund names.

In contrast, the Brokers’ experts examined the subaccounts and found them to be more balanced than Hakala suggested. Karyl Misrack, one of the Brokers’ experts, indicated that the clients’ moderate investment allocation had been in place for two years under Hutton's management and attributed investment losses to market declines rather than Hutton's actions. Bernard Young, another expert, asserted that Hutton’s recommendations were suitable according to NASD rules and that his strategy to remain invested during market downturns was widely accepted. Young concluded that the decline in the clients' investments was due to external market forces beyond Hutton's control.

The jury found in favor of the Clients on all claims, including violations of the insurance code, negligence, and breach of fiduciary duty. The trial court awarded actual damages of $104,500 to Graben and $215,300 to Strickler for the insurance code and breach of fiduciary duty claims, along with disgorgement of commissions totaling $66,000 for Graben and $14,000 for Strickler, plus prejudgment interest. Additionally, the court awarded $75,000 for each Client for knowing violations of the insurance code against Hutton, exemplary damages of $2 million each against ISI (Hutton’s principal) for fraud, and $219,000 in attorney's fees to the Clients jointly. The court granted a directed verdict against WRL and ISI on respondeat superior claims related to Hutton's conduct and denied the Brokers' post-trial motions, leading to the current appeal.

The Clients' damages were awarded solely for their insurance code and breach of fiduciary duty claims, as they did not opt to pursue negligence findings. The Brokers contested the sufficiency of the evidence supporting the jury's findings of liability and damages concerning Hutton and ISI. Legal sufficiency challenges can only be upheld under specific conditions, including the absence of evidence for a vital fact or evidence that is merely a scintilla. The review of sufficiency requires considering favorable evidence for the finding while disregarding contrary evidence unless a reasonable fact-finder could not. 

The Clients alleged that the Brokers violated the Texas Insurance Code through unfair and deceptive acts, including false representations related to the sale and management of their investments.

Clients alleged entitlement to damages due to misrepresentations by Hutton, claiming actual damages resulted from these violations. On appeal, Brokers contended that Clients failed to demonstrate causation of damages from Hutton’s actions, arguing that the status of Hutton as either a commissioned broker or financial advisor was irrelevant, that a specific letter cited by Clients was immaterial, and that Hutton fulfilled his obligations by monitoring investments and advising Clients. Clients countered that Hutton misrepresented his role as a financial advisor and neglected to follow his own firm's investment recommendations, placing them in a non-diversified stock portfolio despite knowing their goals to preserve principal and leave inheritances.

However, the court clarified that evidence regarding investment suitability did not support any claims of insurance code violations, which focused on deceptive acts as outlined in specific jury questions. The claims of misrepresentation by Hutton and ISI were distinct from claims of breach of fiduciary duty and negligence, which were evaluated separately. The court concluded that evidence did not substantiate any insurance code violation that led to damages for Clients, referencing a precedent that emphasizes evaluating evidence in the context of the jury charge. It was undisputed that Hutton held the necessary licenses and fulfilled his responsibilities by providing ongoing investment management and advice, as corroborated by testimony from Clients who acknowledged their reliance on Hutton's guidance and rapport with him.

Hutton monitored investments in subaccounts using sources like Morningstar ratings and quarterly statements, making recommendations based on fund ratings, manager experience, stock volatility, and fund performance. His claims of monitoring were accurate, countering allegations of material misrepresentation. Clients Graben and Strickler contended Hutton misrepresented that they would not lose principal, but both acknowledged their understanding of potential market losses, having signed documents confirming this awareness. Hutton advised them to remain invested during market downturns, which were deemed financial advice rather than misrepresentations. The variable annuity's death benefit feature assured clients’ families would receive the highest value attained by the investments, minus withdrawals, regardless of any decline at the time of death.

The only identified misrepresentation was Hutton's claim in October 2001 that he monitored accounts for a fee, which was untrue; however, this was deemed a nonissue since Graben confirmed he was informed monitoring would be “for free” and expressed no concern. Both clients were primarily dissatisfied with Hutton's failure to place their funds in safer investments and his lack of action during significant losses. They did not attribute damages to Hutton's alleged misrepresentations nor to ISI's approval of his statements. Their expert witness focused on damage amounts rather than causation of damages from misrepresentations, highlighting a breach of fiduciary duty regarding proper financial advice and diversification. The evidence did not support findings of violations of the insurance code, precluding the clients from recovering damages, additional damages for knowing violations, attorney's fees, or prejudgment interest related to their insurance code claims.

A fiduciary relationship between Hutton and the Clients was debated, with Hutton asserting that no such relationship existed beyond executing orders and that there was insufficient evidence of a breach. In contrast, the Clients argued for both formal and informal fiduciary duties, citing Hutton's testimony that their relationship was a "very sacred trust" and expert testimony indicating a heightened responsibility for financial advisors to act as fiduciaries. Relevant case law supports the Clients' claims, establishing that brokers and advisors owe fiduciary duties, particularly in principal-agent relationships. The Brokers contended that a fiduciary relationship must exist prior to the agreement in question, referencing cases which emphasize the need for caution in imposing fiduciary duties in arms-length transactions. However, the court noted that Hutton's role as a financial advisor transcends a mere business transaction, creating a trust-based relationship where the Clients relied on Hutton's expertise to manage their investments, thus supporting the jury's finding of a fiduciary relationship. The Brokers failed to preserve their argument regarding the necessity of a prior relationship due to their lack of a specific jury instruction on this point.

The Supreme Court in Meyer ruled that transactions conducted for mutual benefit do not automatically establish a fiduciary relationship. However, Hutton's conduct with the Clients exceeded mere mutual benefit, as he claimed to treat them better than himself. His role as a financial advisor and his management of the Clients’ investments transformed any initial arms-length transaction into a fiduciary relationship. Evidence showed that Hutton had a heightened responsibility to review the Clients' accounts and act as a fiduciary, contradicting the Brokers' claim that a fiduciary relationship must predate the agreement in question. 

Regarding the breach of fiduciary duty, the Brokers argued that Hutton's responsibilities were limited to executing authorized trade orders. The court found that Hutton’s role was more comprehensive; he was trusted to monitor investments and advise on financial plans. The jury was instructed that a breach could occur if Hutton failed to use the Clients' trust reasonably, acted in bad faith, or withheld important information. Expert witness Dr. Hakala testified that Hutton's investment choices were inappropriate for the Clients, who needed income-producing investments due to their retirement status, yet Hutton invested heavily in aggressive equity stocks instead of safer bonds. The Brokers' defense that Hutton's recommendations were suitable because the Clients' new broker maintained a similar strategy was dismissed.

Dr. Hakala testified that the equity-based variable annuities recommended by Hutton in 1999 and 2000 were unsuitable investments for the Clients. The Brokers' argument about the Clients not prioritizing "safety of principal" and Strickler's risk tolerance being classified as "high" does not negate Hutton's understanding that the Clients wished to preserve their principal for their families. The evidence presented was sufficient to support the jury's finding that Hutton breached his fiduciary duty, with more than a scintilla of evidence allowing for reasonable conclusions regarding Hutton's actions. The jury's verdict was upheld as both legally and factually sufficient.

Additionally, the jury found that Hutton committed fraud in relation to his breach of fiduciary duty, which resulted in a $2 million punitive damages award for the Clients. The Brokers contended that there was no clear and convincing evidence of Hutton's fraud. The legal definition of fraud was provided, emphasizing material misrepresentation and intent to deceive, which the jury was tasked with evaluating under a heightened standard of review. However, it was determined that there was no evidence indicating Hutton employed any cunning or deceptive practices to harm the Clients.

Hutton's actions, including a significant upfront commission from variable annuities, were scrutinized by the Clients, but they failed to demonstrate any malicious intent or fraudulent behavior on his part. Hutton acted in the Clients' best interest, even forgoing greater commissions. Consequently, there was insufficient evidence to support claims of fraud against Hutton, leading to the conclusion that the punitive damage awards could not stand. The Clients were not entitled to recover punitive damages for Hutton’s breach of fiduciary duty. 

The court found that while there was adequate evidence of Hutton's fiduciary duty breach, there was not clear evidence of fraud. Thus, the jury's findings on insurance code violations and punitive damages were unsupported, leaving the Clients with potential recoveries only for breach of fiduciary duty and negligence. Under the one satisfaction rule, which prohibits multiple recoveries for the same injury, the Clients must choose between their breach of fiduciary duty and negligence claims. The jury awarded Graben $104,500 for negligence and $170,500 for breach of fiduciary duty, indicating that the breach of fiduciary duty claim offers greater potential recovery.

Graben’s primary potential recovery is tied to his breach of fiduciary duty claim. Strickler received a jury award of $215,300 for economic damages due to negligence and an additional $229,300 for his breach of fiduciary duty claim, which includes $14,000 in profit disgorgement. Consequently, Strickler's best recovery avenue also lies in his breach of fiduciary duty claim. The one satisfaction rule prevents double recovery, confirming the trial court's judgment favoring the Clients on their breach of fiduciary duty claims, while denying recovery on their negligence claims.

Regarding attorney's fees, the court found that the trial court incorrectly awarded attorney's fees for breach of fiduciary duty claims, as such fees are not permissible. The trial court’s errors in awarding these fees were sustained, aligning with precedent.

The Brokers asserted several procedural and evidentiary errors, including the denial of severance between Graben’s and Strickler’s claims. The trial court possesses broad discretion in severance matters to achieve justice and avoid prejudice. The Brokers claimed that the joint trial led to detrimental evidence being admitted, but failed to specify this evidence or provide a legal basis for its exclusion in separate trials. The court held that the trial court did not abuse its discretion in denying severance.

Additionally, the Brokers challenged the trial court's refusal to sever the negligent supervision claim against ISI, arguing it allowed irrelevant evidence about Hutton's past complaints and lawsuits.

ISI's witness noted that complaints against Hutton were recorded by the NASD without regard to their merit, and no violations by Hutton were determined. The Brokers contended that this evidence was prejudicial to Hutton's defense, warranting severance under Texas Rule of Evidence 404, which restricts evidence concerning a person's character and prior bad acts. However, during the trial, the Brokers did not object to the introduction of evidence regarding other complaints against Hutton, nor did they raise a Rule 404 objection when specific complaints and a NASD warning letter were presented. Consequently, the objection raised on appeal did not match those made at trial, failing to preserve the issue for review. Additionally, the evidence was deemed relevant for assessing punitive damages, and the Brokers did not request to bifurcate the punitive damages issue from liability and actual damages. Even if the evidence was inadmissible, the Brokers did not seek a limiting instruction, which was required under Texas Rule of Evidence 105. Thus, the trial court did not abuse its discretion in refusing to sever the negligent supervision claim.

Regarding the trial court's charge on fiduciary duty, the Brokers argued it effectively acted as a directed verdict. The standard for reviewing such jury charge errors is whether there was an abuse of discretion. The trial court instructed the jury on the existence of a trust relationship between an advisor and client, which the Brokers argued must exist independently of the lawsuit's agreement. This argument had previously been rejected, and it was concluded that the trial court did not err in its instruction.

The trial court did not err by failing to instruct the jury on proportionate responsibility among the Brokers and the Clients, as the Brokers did not present a negligence claim for the jury to consider. The law requires that a finding of liability must precede any determination of percentage responsibility. Since the Brokers did not request a liability issue to be submitted, the trial court's decision to not include a percentage responsibility question was appropriate. The appellate court affirmed the jury's verdict for the Clients on breach of fiduciary duty, resulting in damage awards of $170,500 to Graben and $229,300 to Strickler. However, it reversed the trial court’s judgment on the Clients' insurance code, negligence, and attorney’s fees claims, denying them recovery on these grounds. The case was remanded for recalculation of prejudgment interest solely on the breach of fiduciary duty damages. The appellate court found insufficient evidence to support the Clients' claims under the insurance code and punitive damages, rendering further discussion on those points unnecessary.