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Parris Lester v. Cracker Barrel Old Country Store, Inc.

Citation: Not availableDocket: M2003-02409-COA-R3-CV

Court: Court of Appeals of Tennessee; June 2, 2004; Tennessee; State Appellate Court

Original Court Document: View Document

Narrative Opinion Summary

In this case, the plaintiff filed an action against a restaurant chain, alleging intentional infliction of emotional distress due to an employee's inappropriate conduct. The trial court awarded summary judgment to the defendant, finding that the employee's actions were outside the scope of employment, as they were unauthorized and contrary to company policy. The employee's behavior, which included rude interactions and forcibly taking an item from the plaintiff's granddaughter, did not align with the duties he was hired to perform, nor was it motivated by any intention to serve the employer. On appeal, the court upheld the trial court's decision, emphasizing that summary judgment was appropriate because the facts were undisputed and the plaintiff failed to demonstrate any genuine issue of material fact. The court relied on the Restatement (Second) of Agency to assess whether the conduct fell within employment scope and concluded it did not. Consequently, the summary judgment in favor of the defendant was affirmed, and the case was remanded for any necessary further proceedings, with appeal costs assigned to the plaintiff.

Legal Issues Addressed

Employer's Expectations and Employee Conduct

Application: The court concluded that the employer had no reason to expect the employee's conduct, which was outside the scope of employment and aligned with personal motives.

Reasoning: Cracker Barrel had no reason to expect such behavior from him, resulting in the conclusion that his actions were outside the scope of his employment.

Requirements for Proving Scope of Employment

Application: The court required the plaintiff to prove that the employee's conduct fell within the scope of employment to establish liability, which was not demonstrated.

Reasoning: Mr. Lester must prove that Mr. Fisher was acting within the scope of his employment for Cracker Barrel to establish liability.

Restatement (Second) of Agency Criteria

Application: The court applied criteria from the Restatement (Second) of Agency to determine whether the employee's conduct was within the scope of employment.

Reasoning: The Restatement (Second) of Agency outlines criteria for determining if an employee's conduct falls within the scope of employment, including whether the actions are of the kind for which the employee is hired, occur within authorized limits of time and space, and are motivated, at least in part, by a desire to serve the employer.

Scope of Employment and Liability

Application: The court found that the employee's actions were outside the scope of employment, thus absolving the employer of liability.

Reasoning: The trial court granted Cracker Barrel summary judgment, concluding that Fisher was not acting within the scope of his employment during these interactions.

Summary Judgment Standards under Tenn. R. Civ. P. 56

Application: The court evaluated the summary judgment motion by considering whether there was a genuine issue of material fact and if the moving party was entitled to judgment as a matter of law.

Reasoning: Summary judgments focus on legal issues and do not carry a presumption of correctness on appeal, necessitating a fresh determination regarding compliance with Tenn. R. Civ. P. 56.